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UPDATED: October 1, 2025 Sometime back, I stumbled upon a blind spot in knowledge within one organization — industry reports. To my surprise, not everyone seems to be aware of their existence. Even seasoned practitioners Read more
Recently, I had a mentoring session focused on Service Design. As it often happens with knowledge work, the thinking doesn’t stop when the meeting ends. The topic stayed with me, and I started reflecting more Read more
Organizational culture, often perceived as immeasurable and not directly actionable, is frequently misunderstood. Some view it as irrelevant, while others oversimplify its complexity, suggesting quick fixes through projects or equating it with mere perks. Additionally, Read more