For whom (target audience)

Everyone responsible for coordinating work across multiple teams in one product/service/flow of work:

  • change leaders for Flight Levels
  • Transformation Leaders
  • organizational coaches
  • Agile Enterprises Coaches
  • Service Delivery Managers (SDMs) and Service Request Managers (SRMs)

If you happen to visit some of Kanban University’s courses and now wondering if this class is right for you, I’ve explained that in a separate blog post.

what is it about…

To get your company flying successfully, you not only need technically clean visualization, a clear focus, and good feedback loops.

You also need people who actively shape the desired improvement. And you need the ability to co-create an agile workflow.

Enhance your ability to successfully execute Flight Levels initiatives at all levels (2/3/FLSA). This workshop expands your toolbox for leading larger Flight Levels change initiatives.

If you are wondering what the Flight Levels model is about, here is a quick intro post for you.

the format of the course

The training course program is expanded by preliminary self-training and “homework.” This allows the most efficient use of time in the training sessions for discussions, and individual and group exercises.
This training incorporates many concepts of “training from the back of the room”, in which the participants say and do more than the instructor: short blocks of theory alternate with practice and exercises.

This course could be delivered online (4 modules, 4h for each module, and exercises in between modules) or in-person (2 full days)

program

  • business agility and agile change – what you need to consider to get your organization flying
  • engagement – how to get 30, 50, 100, or even more people moving with purpose and continually building momentum
  • flight levels change flow – how you can make the introduction of Flight Levels agile and improve step by step
  • building blocks – which interactions have proven successful in the preparation and operation of Flight Levels – from initial clarification, design workshop preparation, to interactive introductory workshops and sounding boards to targeted improvement workshops for FL2/3 & FLSA
  • success factors – Why regular Inspect & Adapt of actual change happening is essential and how the systemic loop helps you do it
  • challenges – how to ensure strong sponsorship, effective implementation of each improvement step, and adequate engagement with your key stakeholders
  • getting to an agreement – how to get from the first contact to a sustainable contract

benefits (what you will get out of the course)

  • all training course materials (workbook, slides, pdf dump of miro board, etc)
  • additional materials and resources that could be helpful on your learning journey
  • free copy of the “Flight Levels” introduction book by Dr. Siegfried Kaltenecker and Dr. Klaus Leopold
  • Invitation to join the online Flight Levels Community of Practice
  • online profile at Flight Levels Academy
  • a Certificate of Completion (that enables you to complete the next courses with Flight Levels Academy)
  • 16 PDUs for PMI members (that could be used for prolongation of PMP and PMI-ACP certifications)
  • 16 SEUs (Scrum education unit) for your CSP/CEC/CTC certification from Scrum Alliance